Shipping and delivery

Delivery

The French post take care of the parcels sent in eco mode. These are named Colissimo. Chronopost handles the parcels sent in prioritary mode.

  • For mainland France, the delivery time is 48h in eco mode and 24h in express mode
  • Delivery in other European countries require from 3 to 5 days.
  • Delivery outside Europe require from 1 to 2 weeks depending on the destination country.

Please send us a message if you want to know more about delivery outside France.

Delivery costs

Eco delivery (48h) in France costs 5.5€ or 7€. Express delivery is much faster, only 24h, but delivery will costs 18€.

  • For European Union, delivery costs are 8€
  • For Swiss, delivery costs are 11.5€
  • For all the other destinations, delivery costs are 22€

When is my parcel shipped?

Your order is placedYour order is shipped
before 11AM, from monday to fridayon the same day
after 11AM, from monday to thursdaythe day after
from friday after 11AM to Sunday 00AMthe next monday

All the orders placed on bank holiday, the day before bank holiday after 11AM will require one more day for processing.

How to follow my parcel?

We will send you an e-mail as soons as your parcel is shipped.

At any moment, you can track your parcel in your personal space My account, under the Order history and details tab. Simply click on this tab and you will see all previous orders and their tracking numbers.

Secure payment

A 100% safe
and secured platform

Quick delivery

Orders are
processed rapidly

20 years of experience

20 years of experience to
advise you

Customer service

Contact us on
03 84 45 68 02 or by email