Shipping and delivery
Delivery
The French post take care of the parcels sent in eco mode. These are named Colissimo. Chronopost handles the parcels sent in prioritary mode.
- For mainland France, the delivery time is 48h in eco mode and 24h in express mode
- Delivery in other European countries require from 3 to 5 days.
- Delivery outside Europe require from 1 to 2 weeks depending on the destination country.
Please send us a message if you want to know more about delivery outside France.
Delivery costs
Eco delivery (48h) in France costs 5.5€ or 7€. Express delivery is much faster, only 24h, but delivery will costs 18€.
- For European Union, delivery costs are 8€
- For Swiss, delivery costs are 11.5€
- For all the other destinations, delivery costs are 22€
When is my parcel shipped?
| Your order is placed | Your order is shipped |
|---|---|
| before 11AM, from monday to friday | on the same day |
| after 11AM, from monday to thursday | the day after |
| from friday after 11AM to Sunday 00AM | the next monday |
All the orders placed on bank holiday, the day before bank holiday after 11AM will require one more day for processing.
How to follow my parcel?
We will send you an e-mail as soons as your parcel is shipped.
At any moment, you can track your parcel in your personal space My account, under the Order history and details tab. Simply click on this tab and you will see all previous orders and their tracking numbers.